Return and Refund Policy

Returns

You have 30 calendar days to return or exchange an item from the date you received it. To be eligible for a return, your item must be unused/unworn and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 10 business days, depending on your card issuer’s policies.

Items not eligible

Worn items are not eligible for refunds or exchanges. Floral supplies are NOT eligible for refunds! Custom wear is not refundable! Please note that custom wear may take up to 15 days to be made

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the shipping cost will be deducted from your refund.

Contact us

If you have any questions on how to return your item to us, email us at giselleyco@gmail.com.